Celebrating 50 Years of Dedication: Ben Flencher and Leslie Schoppe Reflect on Their Journey at Citizens State Bank
At Citizens State Bank (CSB), we pride ourselves on being a bank that values its people—both our customers and our team. This year, we’re celebrating a remarkable milestone for two of our team members, Chairman of the Board, Ben Flencher, and Executive Vice President, Leslie Schoppe, mark 50 years of service in the banking industry. As we reflect on their incredible contributions, we had the chance to sit down with them to hear their memories, wisdom, and thoughts on the future of banking.
Reflecting on the Early Days
Both Ben and Leslie have seen a lot over their five decades in banking, but they still remember their first years vividly. Leslie recalls one of his more memorable moments from his first year: “I was working in a 6x6 room with Bob Neinast that we called our Note Department. We became friends real fast!” Tight quarters certainly have a way of bringing people together.
Ben had a different kind of challenge in his early days: “At age 15, I had to train six ladies at another bank how to operate a machine we sold to them. They didn’t appreciate me, at my age, telling them how to do their job. If it hadn’t worked smoothly, they probably would’ve run me out of town!” Luckily, it all worked out in the end.
Technology: The Biggest Change
When asked about the most significant change they’ve witnessed in the industry, both Ben and Leslie point to the impact of technology. Leslie notes, “The automation—computers changed how we did our everyday jobs.” From manual processes to digital banking, the technological transformation has been revolutionary. Ben agrees, summing it up simply with, “Technology.” Over the past 50 years, the way banks operate has evolved dramatically, with technology playing a central role in that shift.
Words of Wisdom
If they could offer advice to their younger selves, both Ben and Leslie have valuable insights to share. Leslie’s advice is a reminder of the importance of balance: “Do a better job of dividing work with home life.” It’s a reflection on the challenges of managing a career and personal life over the years. Ben emphasizes the importance of community and passion for your work: “Treat everyone fairly, greet and introduce myself to everyone, give back to our communities that support the bank, and love what I do so much that it shows to others.”
The Best Part of Working at CSB
When asked about their favorite part of working at Citizens State Bank, both Ben and Leslie highlight the relationships they’ve built. Leslie says his favorite part has been “the friendships with my co-workers.” Working alongside a close-knit team has been one of the most rewarding aspects of his career. For Ben, it’s the opportunity to help others: “It gives you the ability to help people fulfill their dreams—like buying a car, owning a home, or opening a business. It’s very rewarding.”
Looking to the Future
As we look ahead, Ben and Leslie both hope to see certain trends take shape in the banking industry over the next 50 years. Leslie is hoping for “less red tape”, while Ben is focused on keeping a personal touch: “I hope we’ll still have a live person answering the phone—CSB will never give that up.”
A Legacy of Service
As we celebrate Ben Flencher and Leslie Schoppe’s incredible 50 years of service, we’re reminded of the dedication and leadership they’ve brought to Citizens State Bank. Their commitment to our customers, our community, and the values of independent banking has left a lasting impact. Here’s to Ben and Leslie—two pillars of our bank who have shaped its history and will continue to guide its future. This prestigious milestone paves the way for another significant achievement: next year, Citizens State Bank will celebrate its 100th anniversary, a feat made possible by influential figures like Flencher and Schoppe.
Cheers to 50 years!
